FAQ

Need a question answered? You can likely find it here, but if not, feel free to contact us directly. We'd be more than happy to help you!

The "B/O" term on your packing slip indicates that a resource is on back order. This means that we did not have that resource in our warehouse and are waiting for new stock to come in. As soon as new stock arrives, the resource will be shipped to you. If you have any questions about back-ordered items, please feel free to contact us at 1.800.661.9800. We thank you for your patience.